As the effect of coronavirus (COVID-19) continues to evolve, North Ainley Solicitors are firmly committed to the health and safety of our client’s and staff.
Whilst we have remained operational throughout lockdown with limited staff at the office and the rest of the teams working from home, we have continued to work harder than ever to ensure that there has been as little interruption as possible to our clients. Fortunately, our teams were already well equipped to work securely from home and this has been invaluable in servicing the needs of clients.
We have continued to provide the best possible service and our Private Client Team have responded to the many sad cases where families have lost a loved one. We have visited clients who were unwell, some with life threatening illnesses, who wanted to ensure that their affairs were in order and hopefully we have helped to give them peace of mind at a most difficult time in their lives. The Property and Corporate Teams have worked tirelessly to bring transactions to completion despite the challenges and have facilitated house moves and commercial transactions – some vital to provide essential cash flow to businesses. Our Dispute Resolution Team has always been on hand to advise on employment and contentious issues and to help with some of the sad and distressing marital problems that were inevitable as some families struggled to cope with lockdown.
We have also been working hard during lockdown to prepare our office and staff for returning to work. In view of the relaxation of some regulations we are pleased to announce that from Monday 8 June we will officially open our door and are now able to offer face to face screened interviews (by appointment only) in addition to telephone and video conferencing such as Zoom, Microsoft Teams and other secure channels of communication – whichever our clients prefer.
At the moment, a number of our staff will continue to work from home and whilst all our legal services remain available, we also understand that some clients feel more comfortable seeing someone face to face. Consequently, members of our staff are now available to see existing and new clients who prefer to come to the office. Anyone seeking advice can be reassured that we have carried out a full risk assessment and have introduced measures throughout the office to help provide a safe environment for clients, visitors and staff.
These include the installation of new screens in Reception, interview rooms and shared workspaces, a touch free sanitising station sited in the interior entrance hall along with containers throughout the office to provide easy access to anti-bacterial hand gel. We have introduced social distancing measures and have protocols in place for the sanitising of surfaces and touch points throughout the office before and after each interview. All these steps together with rigorous staff training following Government guidelines gives us confidence to welcome back more staff and clients to the office.
If you require information on an existing matter or wish to instruct us on a new matter, please ring on 0161 624 5614. You can also contact us by email at [email protected] or online by using the Contact Form.